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Monday, 30 March 2015

Troubleshooting: How do I get my USB dongle connected to the internet?

How do I get my USB dongle connected to the internet?

 Firstly, you will need to make sure your dongle is compatible on the Optus 900MHz and/or the Optus 2100Mhz frequencies. If you're using a dongle from another provider, you may also need to have it ‘unlocked' to be able to connect to the internet with amaysim mobile broadband.
Generic Huawei Dongle Settings
  • Insert the SIM card into your dongle
  • Insert the dongle into a USB port on your computer
  • Open and install the software
  • Open Tools or Options
  • Click Profile Management
  • Click New Profile
  • Set profile name to amaysim
  • Click ‘Static' radio button
  • Enter Internet in the APN field
  • Enter *99# in the access number field
  • Select CHAP if asked for authentication type
  • Username field should be left blank
  • Password field should be left blank
  • Click Save
  • Click 'Set as default'
  • Click OK
Indicator lights on Huawei devices:

  • Flashing green - Searching for the GSM (2G) network
  • Solid green - Active data connection to the GSM (2G) network
  • Flashing blue - Searching for the WCDMA (3G) network
  • Solid blue - Active data connection to the WCDMA (3G) network
  • Flashing cyan - Searching for the HSDPA network
  • Solid cyan - Active data connection to the HSDPA network
 
Generic ZTE Dongle Settings
 
  • Insert the SIM card into your dongle
  • Insert the dongle into a USB port on your computer
  • Open and install the software 
  • Go to the home screen of the software
  • Press and hold: Shift Key
  • Open Tools
  • Open Options
  • Release: Shift Key
  • Click Diagnosis Tab
  • Under APN, enter: APN: internet
  • Click OK
Indicator lights on ZTE devices:
 
  • Solid Red - Device is offline or not registered
  • Solid Green - Registered on GSM (2G) Network
  • Flashing Green - Active data connection to the GSM (2G) Network
  • Solid Blue - Registered on the WCDMA/HSDPA (3G) Network
  • Flashing Blue - Active data connection to the WCDMA/HSDPA (3G) Network

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